Demonstrating Value – Building a Dashboard for Potluck Cafe

Last year I worked with Heather O'Hara, the Executive Director of Potluck Cafe to put into practice some of the techniques I have been writing about. As you can see from the story below, experience taught both of us a lot about the value of this work and how to make it more effective in … Continue reading Demonstrating Value – Building a Dashboard for Potluck Cafe

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Reducing Costs through Mailing List Cleansing and Skilled Volunteers at Quest

Another great example of how non-profits can utilize technology and skilled volunteers to reduce costs and improve services is with Quest Food Exchange. The Quest Food Exchange, run by the Quest Outreach Society, leverages an innovative business model to rescue food that would otherwise be thrown in the garbage and headed for landfills, and redirect … Continue reading Reducing Costs through Mailing List Cleansing and Skilled Volunteers at Quest

Question Zero Part 2: Communicating, Demonstrating and Engaging with Information

Continuing from last post, let's get into the details of how to measure and communicate your success. The question to think through is "What kind of story are you trying to tell?I use the word story deliberately - many people forget that any time you are presenting a number or report there is a reason … Continue reading Question Zero Part 2: Communicating, Demonstrating and Engaging with Information