Question Zero Part 6: Next steps

In the last 5 posts, we have covered a number of components that help you answer, and communicate  your answer, to Question Zero "What, exactly, are we trying to accomplish?": Choosing the type of story you are trying to tell Ensuring you are speaking the right language for your audience Making sure you are measuring … Continue reading Question Zero Part 6: Next steps

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Question Zero Part 3: Speaking the Right Language for your Audience

Last time we spoke about the importance of being clear on the type of story you are telling - to communicate issues, to demonstrate impact or to engage stakeholders. This time we will talk about getting the language right for your audience. No matter how well you understand your issue, if you are not speaking … Continue reading Question Zero Part 3: Speaking the Right Language for your Audience

Answering Question Zero: What is success and how do we measure it?

Herman Leonard, a professor at Harvard Business School, has a concept called Question Zero. This asks “What exactly are we trying to accomplish?” The idea being if you can't answer Question Zero, then don't bother with questions 1 through 99! For social ventures and non-profits this can be a difficult question to answer simply and … Continue reading Answering Question Zero: What is success and how do we measure it?

Supporting Social Enterprise management

I am very happy to announce SAP Business Objects support for the Demonstrating Value Project The project is designed to help social enterprises measure and manage their performance - financial, organizational and mission/community impact. I have been working with the folks at Vancity Community Foundation for almost two years and it is great to see … Continue reading Supporting Social Enterprise management

Open innovation ideas: Building reclamation social enterprise

As part of the Google Power of 10 to the 100th contest, I submitted 11 ideas and thought this would be a good, if belated way, to follow up on my last post about sharing ideas for comment. I hope that anyone interested will comment, contact me, or take the ideas and run with them. … Continue reading Open innovation ideas: Building reclamation social enterprise